At Super Lifestyle, your satisfaction is our top priority. We understand that circumstances may arise where you may not be fully satisfied with your purchase and may consider a refund. Therefore, we have a comprehensive refund policy to ensure that your shopping experience is seamless and satisfactory.

Eligibility for a Refund

To qualify for a refund, make sure your item:

  1. Is returned within 30 days of your product’s shipping date.
  2. Is in its original packaging and condition, unopened, unused, and undamaged.
  3. Comes with all tags, manuals, and accessories that it was originally delivered with.
  4. Is not a clearance or a final sale item.

Please note that Super Lifestyle reserves the right to refuse any refund if the returned item doesn’t meet any or all of the above criteria.

Non-Refundable Items

Please be aware that certain items cannot be returned due to their nature, unless they are faulty or incorrect. These include:

  1. Personal care items.
  2. Items marked as final sale or clearance.
  3. Gift cards.
  4. Downloadable software products.

How to Initiate a Refund

To initiate a refund, please follow these steps:

  1. Contact our customer service team at [email protected] or call us at 618-361-5893 within 30 days of your product’s shipping date.
  2. Provide us with your order number and the reason for the return.
  3. Once your return request is approved, we will provide you with a return shipping label and instructions on how to return your item.
  4. Package your item in its original packaging and send it back to us.

Please note that the cost of return shipping will be deducted from your refund unless the return is due to our error, such as if you received an incorrect or defective item.

Processing Your Refund

Once we receive your returned item, our team will inspect it and process your refund. The money will be refunded to your original method of payment within 7-14 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 3873 Eagle Street, Fairview Heights, IL 62208.

Contact Us

If you have any questions about our refund policy, feel free to contact us:

Address: 3873 Eagle Street, Fairview Heights, IL 62208
Phone: 618-361-5893
Email: [email protected]

Please note that this refund policy is subject to change without prior notice, and the policy at the time of purchase is the one that will govern any transactions. We encourage you to review this refund policy each time you make a purchase from Super Lifestyle.